Policies
Store Policies
We want you to feel confident and informed when shopping with us. Below you’ll find all the details about our policies, including shipping, returns, privacy, and more. If you have any questions, please don’t hesitate to contact us.
We proudly ship all orders from our LAND Gallery in Pawling, NY (12564). Shipping is available across the USA, Canada and the UK with flat-rate fees based on your location. All items are printed to order and we offer both shipping and in-store pickup for your convenience. Please see below for full details.
Flat-Rate Shipping Fees:
Shipping rates are based on delivery zones within the USA, Canada and the UK:
$15 – USA Zone 1: AL, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NE, NC, NH, NJ, NY, OH, OK, PA, RI, SC, TN, TX, VA, VT, WI, WV
$20 – USA Zone 2: AZ, CA, CO, ID, MT, NV, NM, ND, OR, SD, UT, WA, WY
$30 – USA Zone 3: AK, HI, Military Addresses
$30 – Canada
$40 – United Kingdom
Processing & Delivery:
All of our items are printed to order and require five to seven (5-7) full business days for processing. Once shipped, you can typically expect delivery within three to five (3-5) business days, depending on your location. Please allow additional time for international orders.
You’ll receive an email with tracking details as soon as your order ships.
In-Store Pickup:
We also offer “BOPIS” (Buy Online, Pick Up In Store). Simply select "Pick Up" at checkout to save on shipping fees. You can collect your order at our LAND Gallery in Pawling, NY. We’ll email you when your order is ready for pickup.
Shipping Policy:
All sales are final. We do not accept returns or exchanges unless an item arrives damaged or there is an error with your order. If you experience an issue, please contact us within 7 days of delivery with photos and a description, and we’ll be happy to help.
Return Policy:
We value your privacy. Any personal information you share (like your email or shipping details) is kept confidential and used only to fulfill your order or keep you informed. We never sell or share your data.
Privacy Policy:
All images and content on this site are the property of Jane Haslam Photography and may not be used without permission. By making a purchase, you agree to our pricing, policies, and use terms. We reserve the right to update this site and our offerings at any time.
Terms & Conditions:
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If you have any questions about my policies, products or services, please don’t hesitate to reach out via email at jane@janehaslamphotography.com, call 845-490-2281 or visit me at LAND Gallery in Pawling, NY.